Privacy Policy

We collect information you voluntarily provide when you:

• Register an account — name, email address, phone number, country, and role (job poster or contractor).
• Post or bid on jobs — job descriptions, budget, location, attachments, and bid details.
• Make payments — billing details processed securely through our payment providers (we do not store card numbers).
• Contact us — messages, feedback, and support requests.
• Use AI features — prompts and queries submitted to AI tools (not linked to identifiable data unless you are logged in).

We also automatically collect certain information:

• Log data — IP address, browser type, pages visited, time and date of visit, referring URL.
• Device data — device type, operating system, and unique device identifiers.
• Cookies and tracking — see our Cookie Policy for details.

We use the information we collect to:

• Create and manage your account and provide our marketplace services.
• Connect job posters with contractors and facilitate transactions.
• Process payments and maintain escrow services.
• Send transactional emails — job alerts, bid notifications, payment receipts.
• Respond to your inquiries and provide customer support.
• Improve our platform, personalise content, and develop new features.
• Detect, prevent, and address fraud, abuse, or security incidents.
• Comply with legal obligations.
• Send marketing communications, where you have opted in.

We do not sell your personal data. We may share it in the following circumstances:

• Between users — when a contractor bids on your job, limited profile information (name, rating, work history) is shared with the job poster, and vice versa.
• Service providers — trusted third-party vendors who assist in operating our platform (payment processors, cloud hosting, email services, analytics). They are bound by confidentiality agreements.
• Legal requirements — if required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of that transaction.
• With your consent — for any other purpose with your explicit consent.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us at privacy@biddaro.com. We may retain certain data for legitimate business or legal purposes (e.g., fraud prevention, legal compliance) even after account deletion.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Deletion — request deletion of your personal data ("right to be forgotten").
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing of your data for direct marketing.
• Withdrawal of consent — withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@biddaro.com.

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings or our cookie consent banner. For full details, see our Cookie Policy.

We implement industry-standard security measures including SSL/TLS encryption, hashed passwords, and access controls to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password and to log out of your account on shared devices.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Biddaro is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Biddaro operates globally across India, UAE, Singapore, and USA. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date and, where appropriate, via email. Your continued use of Biddaro after changes are posted constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: privacy@biddaro.com
• Website: biddaro.com/contact